Frequently AskedQuestions

Find answers to common questions about TempMail AU, from getting started to advanced API usage. Can't find what you're looking for? Contact our support team.

Getting Started

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Do I need to create an account to use TempMail AU?

No account required! You can generate a disposable email address instantly without any sign-up process. Simply visit our homepage and click 'Generate New Email' to get started immediately.

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How do I create a temporary email address?

Creating a temporary email is simple: visit our homepage, click the 'Generate New Email' button, and you'll instantly receive a unique temporary email address. You can start receiving emails immediately.

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Can I choose my own email address?

Currently, email addresses are randomly generated to ensure uniqueness and security. This prevents conflicts and ensures optimal deliverability. Custom addresses may be available in future updates.

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How many temporary emails can I create?

There's no limit to the number of temporary email addresses you can create. Each address is independent and can be used for different purposes simultaneously.

Email Management

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How long are emails stored in my temporary inbox?

Emails are stored for approximately 24 hours by default. This provides enough time for most verification processes while maintaining privacy. See our Data Retention page for detailed information about storage policies.

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Can I extend the storage time for important emails?

Currently, all emails follow the same 24-hour retention policy. We recommend saving important information externally if you need to keep it longer. Premium features for extended storage may be available in the future.

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What happens to my emails after 24 hours?

After 24 hours, emails are automatically and permanently deleted from our servers. This ensures your privacy and helps us maintain optimal performance. There's no way to recover emails after deletion.

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Can I delete emails manually before the 24-hour period?

Yes, you can delete individual emails or clear your entire inbox at any time using the delete buttons in your inbox interface. This gives you full control over your temporary email content.

Security & Privacy

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Is TempMail AU secure and private?

Yes, we prioritize your security and privacy. We use HTTPS encryption, don't track users with cookies or pixels, and automatically delete all data after 24 hours. We never sell or share your personal information.

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Can other people access my temporary emails?

No, each temporary email address is unique and private. Only you have access to the emails sent to your specific address. We use secure protocols to ensure your emails remain confidential.

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Do you log IP addresses or personal information?

We minimize data collection and don't store unnecessary personal information. Basic server logs may be kept for security and performance purposes but are not linked to your email usage. See our Privacy Policy for complete details.

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Are attachments safe to download?

We render common file formats in a secure browser sandbox for preview. However, always exercise caution when downloading attachments from unknown senders. Scan files with antivirus software before opening.

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Can I use TempMail AU for sensitive accounts?

We don't recommend using temporary emails for banking, financial services, or other sensitive accounts. Temporary emails are best suited for one-time verifications, newsletter sign-ups, trials, and testing purposes.

Technical & API

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Do you offer an API for developers?

Yes! We provide a comprehensive REST API for developers. You can create inboxes, retrieve messages, set up webhooks, and integrate temporary email functionality into your applications. Visit our Developer Documentation for details.

View API documentation →

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What are the API rate limits?

Free tier users get 1,000 requests per hour, while pro tier users get 10,000 requests per hour. Enterprise customers can request custom rate limits. All limits are designed to support legitimate use cases.

View API documentation →

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Can I receive webhook notifications for new emails?

Yes, our API supports real-time webhook notifications. You can configure your application to receive instant notifications when emails arrive in your temporary inboxes, perfect for automation and testing workflows.

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Which programming languages do you support?

Our REST API works with any programming language that can make HTTP requests. We provide official SDKs for JavaScript/Node.js and Python, with more languages coming soon.

Contact support team →

Troubleshooting

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I'm not receiving emails. What should I check?

First, verify the email address is correct and active. Check if the sender's email might be delayed (some services take a few minutes). Ensure you're checking the right inbox and try refreshing the page. If issues persist, the sender's email server might have delivery restrictions.

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Why are some emails not being delivered?

Some email providers or services may block temporary email domains to prevent abuse. Additionally, emails might be delayed due to sender server issues or high volume. Most legitimate emails arrive within a few minutes.

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The website is loading slowly. What can I do?

Try refreshing the page or clearing your browser cache. If the issue persists, check your internet connection or try accessing the site from a different browser or device. We monitor our servers 24/7 for optimal performance.

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Can I recover a deleted email or expired inbox?

No, once emails are deleted (either manually or after 24 hours), they cannot be recovered. This is by design to protect your privacy. We recommend saving important information before it expires.

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What browsers are supported?

TempMail AU works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest browser versions for the best experience and security.

Contact support team →

Usage & Best Practices

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What are the best use cases for temporary emails?

Temporary emails are perfect for: newsletter sign-ups, software trials, one-time verifications, testing applications, avoiding spam in your main inbox, accessing gated content, and protecting your privacy online.

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Can I use TempMail AU for business purposes?

Yes, many businesses use our service for testing email functionality, QA processes, and development workflows. Our API makes it easy to integrate into business applications and automated testing suites.

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Is there a mobile app available?

Currently, TempMail AU is a web-based service optimized for mobile browsers. You can access it from any smartphone or tablet browser. A dedicated mobile app may be available in the future.

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Can I forward emails from my temporary address?

Email forwarding is not currently available, as it would compromise the temporary nature of the service. We recommend copying important information manually if you need to keep it.

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Are there any usage restrictions?

We ask users to use the service responsibly and legally. Don't use temporary emails for illegal activities, spam, or to circumvent legitimate security measures. Excessive automated usage may be rate-limited.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

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