Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your data when you use TempMail AU.

Last updated: January 12, 2025

Our Commitment to Privacy

TempMail AU ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our temporary email service.

We operate under Australian privacy laws and follow international best practices for data protection. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Email Data

  • • Temporary email addresses generated for you
  • • Email content received in your temporary inbox
  • • Email metadata (sender, subject, timestamp)
  • • Attachment files (temporarily stored)

Technical Data

  • • IP addresses (for security and rate limiting)
  • • Browser type and version
  • • Device information and screen resolution
  • • Usage patterns and service interactions

Analytics Data

  • • Aggregated usage statistics
  • • Performance metrics and error logs
  • • Feature usage patterns
  • • Service reliability data

Security Data

  • • Rate limiting counters
  • • Abuse detection patterns
  • • Security incident logs
  • • API usage authentication data

How We Use Your Information

Service Operations

  • Provide temporary email functionality
  • Deliver emails to your temporary inbox
  • Maintain service reliability and performance
  • Process API requests and webhooks

Security & Compliance

  • Prevent abuse and spam
  • Enforce rate limits and usage policies
  • Comply with legal obligations
  • Investigate security incidents

Data Retention

24 Hours

Email Content

All emails and attachments are automatically deleted after 24 hours

30 Days

Technical Logs

Server logs and analytics data for service improvement

90 Days

Security Data

Security incident logs and abuse prevention data

Third-Party Services

Infrastructure Providers

We use trusted cloud infrastructure providers to host our service, including servers, databases, and content delivery networks. These providers may process your data in accordance with their own privacy policies.

All third-party providers are required to maintain appropriate security measures and comply with applicable privacy laws.

Analytics & Monitoring

We may use analytics services to understand how our service is used and to improve performance. These services collect aggregated, non-personally identifiable information.

You can opt out of analytics tracking by using browser settings or privacy extensions.

Future Advertising

We may introduce advertising in the future to support our free service. If we do, we will update this policy and provide clear information about how advertising partners may use your data. We will never sell your personal information.

Your Privacy Rights

Access & Control

  • • Request information about data we hold
  • • Delete your temporary emails at any time
  • • Control cookie settings in your browser
  • • Opt out of analytics tracking

Data Protection

  • • Request correction of inaccurate data
  • • Object to certain data processing
  • • Request data portability where applicable
  • • Lodge complaints with privacy authorities

Security Measures

Technical Safeguards

  • • HTTPS encryption for all data transmission
  • • Secure server infrastructure and databases
  • • Regular security audits and updates
  • • Access controls and authentication systems

Operational Security

  • • Limited employee access to user data
  • • Incident response and breach notification procedures
  • • Regular backup and disaster recovery testing
  • • Compliance with industry security standards

Important Privacy Notice

Temporary Nature:Remember that temporary emails are designed for short-term use. Don't use them for important accounts or sensitive information that you need to keep long-term.

Public Internet: Emails sent over the internet may pass through various servers. While we protect data in our control, we cannot guarantee the security of data in transit from senders.

No Account Recovery: Since no accounts are created, we cannot recover lost access to temporary email addresses. Save important information before it expires.

Privacy Questions?

If you have questions about this Privacy Policy or how we handle your data, please contact us.

TempMail AU • ABN: 58 621 382 616 • Sydney, Australia